Support
Need help? We're here for you. Reach out through any of the channels below.
Email Support
Send us a detailed message and we'll get back to you within 24 hours.
hello@neersoft.com
Quick questions? Chat with us on WhatsApp for faster responses.
+91 99999 99999
Business Hours
Monday to Friday: 10:00 AM — 7:00 PM IST
Saturday: 10:00 AM — 2:00 PM IST
Sunday: Closed
We aim to respond to all queries within 24 hours during business days.
Frequently Asked Questions
How do I create my first listing?
After signing in, go to Dashboard → Listings → Add Listing. Upload photos, describe your property, and let AI generate the content. Review, edit, and publish.
Can I change my username/URL?
No, usernames are permanent to prevent link breakage. Choose your username carefully during registration.
How does the AI content generator work?
Describe your property in 2-3 lines, and our AI creates a professional title, detailed description, and key features. You can review and edit everything before publishing.
What payment methods do you accept?
We accept credit/debit cards, UPI, net banking (via Razorpay), and international cards (via Stripe/PayPal).
Can I get a refund?
Yes, we offer a full refund within 7 days of your initial purchase. See our Refund Policy for details.
How do I upgrade or downgrade my plan?
Go to Dashboard → Plan to view available plans and upgrade or downgrade instantly.
Is my data secure?
Yes. We use Firebase with strict security rules, HTTPS encryption, and tenant isolation. Your data is only accessible to you.